gebyar Privacy Policy

This page describes what we collect when you use gebyar and how we keep that data protected. We gather information necessary to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, and to comply with applicable regulations in your jurisdiction. Our servers may sit outside your jurisdiction; data transfers follow standard encryption protocols.

We at gebyar are committed to transparency about data handling. You control what you share with us—account details, payment method, live-dealer session logs, betting history. We do not sell your personal information. Third-party processors (payment gateways, verification services, hosting providers) access limited data only to provide their service. This policy outlines your rights, how long we retain your data, and how to contact us if you have concerns.

Our privacy practices comply with standard data-protection principles. Read the sections below to understand our collection, use, sharing, and retention practices.

What We Collect and Why

When you register an account on gebyar, we collect your name, email address, phone number, date of birth, and residential address. We use this information to verify your identity under Know Your Customer (KYC) rules, to confirm you are eligible to access our service in your jurisdiction, and to contact you about account or platform updates. We also collect government-issued ID and proof of residence during verification; these documents are stored securely and deleted after verification is complete (typically within 90 days unless required for dispute resolution).

When you fund your gebyar account, we record the payment method, amount, timestamp, and reference number. We do not store your full credit card details; payment processors handle card data directly. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation of the transfer and your balance is updated. For bank transfers to mobile banking, local payment, online payment, or e-wallet accounts, we verify the deposit through bank reconciliation.

When you place bets, access live-dealer tables, or play slots, we log your session details: which games you played, your wagers, settlement results, duration, and your device type (mobile, browser, or our app). We use this data to detect fraud, to calculate game statistics (return-to-player percentages across game types), and to review disputes. We also collect your IP address and device identifiers for security.

Third-Party Processors and Data Sharing

We share your name, email, and payment details with our payment processors (e.g., mobile banking, local payment, online payment partners) to confirm deposits and withdrawals. We also share data with identity-verification vendors who cross-check your ID against regulatory databases. These processors operate under confidentiality agreements and are not permitted to use your data for their own marketing.

We may disclose your data if required by law (e.g., a court order or regulator request in Indonesia or neighbouring jurisdictions), to prevent fraud or security breaches, or to enforce our terms. We will not voluntarily sell your data to third parties for commercial purposes.

Cookies on gebyar

We use session cookies to keep you logged in and functional cookies to remember your language and payment-method preference. You can disable non-essential cookies in your browser settings.

Data retention

We retain your account data for as long as your account is active. After closure, we keep transaction records for 5 years for regulatory compliance, then delete your personal identifiers.

Your rights

You may request a copy of your data, ask us to correct inaccuracies, or request deletion (subject to legal holds). Contact our support team to exercise these rights.

Security and Your Contact Rights

If you have questions about our privacy practices, or if you wish to access, correct, or delete your data, contact our multilingual support team. We respond to privacy requests within 14 days. You can reach us via email or the contact form on the gebyar platform. If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang and have concerns about our data handling, we welcome your inquiry through our standard support channels.

We may update this privacy policy occasionally to reflect changes in our platform or legal requirements. We will notify you of material changes by email or by posting a notice on gebyar before the change takes effect. Your continued use of our platform after such notice constitutes acceptance. We encourage you to review this policy periodically. Our services are available only where local law permits.

This privacy policy is effective as of the date listed on the gebyar platform. For the latest version, or to report a privacy concern, visit our support page or contact us directly.